Yes, we offer fully customizable travel packages tailored to your preferences, ensuring a personalized experience for every client.

We have a dedicated support team available 24/7 to assist with emergencies and manage any unforeseen changes to your itinerary promptly.

Absolutely, we accommodate special requests such as dietary restrictions and accessibility needs to ensure a comfortable and seamless travel experience for all our clients.

We can assist in rescheduling your flights and accommodations, subject to availability and any applicable fees.

Yes, we provide options for comprehensive travel insurance to cover unforeseen events during your trip.

Payments can be made securely online or through our office, with options for credit card or bank transfer.

If a travel agent refuses to refund the required amount upon ticket cancellation, review the booking terms for cancellation policies and clearly communicate your concerns with supporting evidence. Consider escalating the issue to higher management within the agency or seeking assistance from consumer protection agencies if necessary.

To cancel a travel policy purchased from an agency, contact them directly, provide your policy details, and request cancellation. Obtain written confirmation of the cancellation and any applicable refund details for your records.

If the travel agent refuses to refund and ignores communication attempts, document all interactions and escalate the issue to a supervisor or manager within the agency. If resolution remains elusive, consider seeking assistance from consumer protection agencies or disputing the charge with your credit card issuer if applicable.